Note: These directions may vary slightly depending on the version of Windows that you are running. Older Intel adapters include: Intel Dual Band Wireless AC-3160, AC-3165, AC-7260, AC-7265 and AC-8260.įirst, check to see which wireless network adapter your Windows computer is using.
During an installation and implementation of a new Netgear AX6000-Nighthawk AX8 8-Stream Wi-Fi 6 router, a user with a Windows 10 computer was unable to detect the SSID of the AX8 router even though other users were able to detect and connect to the SSID on their desktops, laptops and mobile devices.Īfter some research and according to a support article on Netgear’s website, the issue can be due to the Windows computer using an older Intel wireless network adapter.
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